FAQ | Shuppi

Getting Started

Shuppi is a social commerce marketplace that lets you turn your social presence into income by creating link-in-bio pages where you can promote products from the Shuppi catalog to earn commissions, sell your own digital products, or refer others and earn from their sales.

You can start earning immediately by promoting products from the catalog and referring others though your page. If you have your own digital products, you can list them for sale in your dashboard and others can promote them too.

The process is simple:

Create — shuppi.com/@yourname so your audience has one place to buy
Share — your link-in-bio page on TikTok, Instagram, X, and more
Promote — by adding to your page products from the Shuppi catalog that fit your audience
Sell — your own digital products to your followers
Earn — from product sales, commissions, and referrals

You maximize earnings by combining direct sales from your audience with recommendation-driven sales from the Shuppi network and referrals.

Claim your handle (shuppi.com/@yourname) and generate your link-in-bio page in minutes. No technical skills required.

Selling Products

Create a shop in your dashboard (you can have multiple shops for different brands).

Upload your product files (any digital file type)
Add a description, preview images, and pricing
Set your license terms
Publish

Products are reviewed within 24-48 hours. Once approved, they're live for buyers worldwide to purchase and to other creators to promote on their link-in-bio pages.

Any digital product you have the rights to sell:

Templates — Notion, website, design, spreadsheet
Design Assets — UI kits, fonts, graphics, icons, illustrations
Creative Content — Presets (Lightroom, Photoshop), photography, digital art
Educational — Ebooks, courses, guides, tutorials
Software — Apps, plugins, extensions, tools, scripts
3D & Audio — 3D models, textures, music, audio samples

All file types are supported with automatic secure delivery.

Everything you need to run your digital product business:

Unlimited listings — List as many products as you want
Shop branding — Customize your shop's appearance
Real-time analytics — Track sales and performance
Secure delivery — Protected file hosting with instant delivery
Coupons — Create promotions to boost sales
Instant distribution — Available for others to promote and earn from your products

Completely automatic. When a customer purchases:

They receive a secure download link immediately
Links are also sent via email
Products are stored in their account for future access

You upload once, we handle all the delivery, security, and access management.

Payments & Payouts

Set up your payout method in your dashboard. We support:

Wise — Fast international transfers
PayPal — Widely available
Payoneer — Global payment platform
Bank Wire — Direct to your bank

Payouts are processed on the 15th of each month for earnings completed by the end of the previous month.

$50 USD. Once your balance reaches this threshold, you'll receive your payout on the next processing date (the 15th of each month).

This low threshold means you can access your earnings quickly without waiting to accumulate large balances.

Simple, transparent pricing:

Direct sales (from your own traffic):

50¢ flat fee per order
Payment processing (~2.9% + 30¢)

Network sales (from our traffic and other creators):

Same as above, plus 25% network fee

No hidden costs:

No monthly fees
No listing fees
No setup fees

Example: $100 direct sale → you keep ~$96.60 (96.6%)

Sellers from 200+ countries can receive payouts. Buyers can pay in 114+ currencies with automatic conversion.

Your customers see prices in their local currency and pay in their preferred method. We handle all currency conversion and international payment processing.

Coupons & Promotions

Create coupons in your dashboard to boost sales:

Percentage off — e.g., 20% discount
Fixed amount — e.g., $10 off

You control:

Start and expiration dates
Usage limits (how many times it can be used)
Which products it applies to

Increase conversions — Clear offers drive purchases
Empower others to promote — Give them a reason to feature your products
Track performance — See which coupons drive the most sales
Create urgency — Time-limited offers encourage quick action

Commissions & Referrals

With Shuppi you earn commissions by promoting products from the catalog on your link-in-bio pages.

Add products from the Shuppi catalog to your link-in-bio page
Promote your page to your audience
You earn a 20% commission on each sale

The more relevant products you add and the more you promote your page, the higher your earning potential.

You earn referral bonuses by getting others to sign up and sell on Shuppi using your link-in-bio page.

Share your link-in-bio page with your network
When someone signs up through your page, they become your referral
Every time your referral makes a sale, you earn $0.25 USD

There’s no limit to how many referrals you can have or how much you can earn!

For Buyers

Simple, secure, instant:

Browse — Discover products from creators worldwide
Pay — In your local currency
Download — Get instant access via secure download link

Your purchases are stored in your account for future access. All transactions are protected with bank-grade encryption.

14-day refund window for eligible purchases.

Refunds available if:

Product doesn't match the description
Files are broken or inaccessible
Accidental duplicate purchase

Not eligible:

Change of mind when the listing was accurate
Content that's been fully consumed

Sellers are expected to keep listings accurate and respond quickly to any issues.